Frequently Asked Questions

General FAQ’s

What is The Travelling MD?

The Travelling MD is a website that provides expert travel guidance and photography from Dr. Jean-Claude Veille, a board-certified physician. The site's purpose is to help people stay healthy, safe, and prepared for their travels.

What services does The Travelling MD offer?

The website offers a comprehensive care overview that includes pre-travel, in-travel, and post-travel support.

  • Pre-travel: This includes vaccination planning, medication management, and country-specific safety recommendations. You can book a 1-on-1 consultation with Dr. Veille.

  • During-travel: This provides destination alerts, health guidance on the go, and emergency telehealth for those who have completed a pre-travel consultation.

  • Post-travel: Seek the advice of your primary care physician for post-travel wellness, symptom monitoring, recovery strategies, and follow-up screenings.

Who is Dr. Jean-Claude Veille?

Dr. Jean-Claude Veille is a board-certified physician and global photographer who provides the expert travel guidance featured on the website.

What other resources are available on the website?

In addition to medical guidance, the website features a collection of fine art travel photography, a travel video library, and an interactive "Region-by-Season" guide to help travelers plan their trips. The site also links to other resources, such as the CDC Travelers' Health Resource and the U.S. State Department.

Membership FAQ’s

What are the different membership options available?

There are two membership options: Gold and Platinum.

What is included in a Gold Membership?

A Gold Membership, for a monthly fee of $20, includes:

  • Exclusive access to Dr. Veille's video library, which covers travel, health, and safety topics.

  • An optional Travel Safety Kit Consult for an additional $45, available after a pre-travel consultation.
    Must reside in the United States to have prescriptions filled for pick-up or delivery.
    Cost of prescriptions are not included.

What is included in a Platinum Membership?
Note: A pre-travel consult is required to be eligible for a Platinum Membership.

A Platinum Membership includes:

  • In-travel medical consultations with Dr. Veille, available within 24 hours.

  • The Travel Safety Kit Consult is included.
    Must reside in the United States to have prescriptions filled for pick-up or delivery.
    Cost of prescriptions are not included.

  • Access to the exclusive video library. Note: A pre-travel consult is required to be eligible for a Platinum Membership.

How much does a Platinum membership cost?

The Platinum Membership provides access to Dr. Veille on call for $10 per hour, with a weekly minimum of $1,680.

What is the video library?

Every membership includes exclusive access to Dr. Veille’s video library, which covers practical travel health advice, region-specific risks, and real-world safety tips from a board-certified physician. The content is regularly updated and includes topics like country-specific health, altitude and climate strategies, first-aid essentials, and CDC/WHO alert commentary.

What is the Travel Safety Kit Consult?

This is a custom-prescribed safety kit based on your specific itinerary and health profile, provided after a follow-up consultation. It includes personalized recommendations and prescriptions only; members are responsible for purchasing the kit items separately from a pharmacy or store.

Are there other perks for members?

Yes, members have access to a Member Information Hub with various perks, including:

  • The full curated Travel Health & Safety Video Library.

  • Region-based advice for solo travelers, couples, families, and seniors.

  • Pre-travel checklists, vaccine insights, and symptom response guidance.

  • Access to a community forum for comments, insights, and questions.

  • Exclusive invites to upcoming Q&A livestreams and destination briefings.